If you order before 12:00, we will ship your order the same day.
No shipping costs for purchases above €100 within NL

ANSWERS TO YOUR QUESTIONS

General

What are the delivery times?

When we receive an order from you before 12:00 on a working day, your order will be shipped the same day. PostNL usually delivers this within 1 working day, read more about this on the PostNL website: PostNL - Parcel delivery time

Which countries do you deliver to?

Sordent supplies its products both within and outside the Netherlands. When paying for the product, you can enter your address and the shipping costs will be calculated immediately.

Payments

Which payment methods does Sordent accept?

Consumers can pay on the website with a credit card, ShopPay, Google Pay, Apple Pay, Bancontact, iDeal and Sofort. Business customers can register on our website ( Sordent - Register ) and pay on account after validation. It is then possible to pay afterwards.

Is it safe to pay online?

You can pay for your purchases safely, reliably and easily on our website

Orders

How do I place an order?

You can easily add products to your shopping cart and checkout. Do you have trouble with this? Then you can always contact us, we are happy to help you! ( Sordent-Contact )

Do I need an account to place an order?

We recommend creating an account so that you have insight into your purchases. However, it is not mandatory to create an account.

How can I cancel or change an order?

You can always cancel or change an order. Please note, we ship quickly, so please contact us quickly to cancel your order. Are you too late? then you can always return the products. For this you can contact us via: Sordent - Contact

Where's my order?

You will usually receive a link within 1 to 2 days with which you can track your order. Can't do this? Please contact us via: Sordent - Contact